Privacy Policy

NannyBooking.org ("we", "us", or "our") operates the NannyBooking.org platform. This Privacy Policy explains how we collect, use, and protect your personal information when you use our service.

1. Information We Collect

We collect information you provide directly to us, including:

• Account registration details (name, email address, password)
• Profile information (bio, profile photo, experience, skills, hourly rates, availability)
• Booking information (dates, messages exchanged through the platform)
• Reviews and ratings you leave or receive
• Any other information you choose to provide

We also automatically collect certain technical information when you use the platform, such as your IP address, browser type, and pages visited.

2. How We Use Your Information

We use the information we collect to:

• Operate and maintain the platform
• Enable bookings between parents and nannies
• Send service-related notifications (booking requests, confirmations, messages)
• Respond to your questions and support requests
• Improve and develop new features
• Comply with legal obligations

3. Information Sharing

We do not sell your personal data. Contact information (such as phone numbers or email addresses) is only shared between a parent and a nanny after a booking has been confirmed by both parties.

We may share information with third-party service providers who help us operate the platform (e.g. hosting, email delivery) under strict confidentiality agreements. We may also disclose information if required by law or to protect the rights and safety of our users.

4. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting us.

5. Cookies

We use cookies and similar technologies to keep you logged in, remember your preferences, and understand how you use the platform. You can control cookie settings through your browser, though disabling cookies may affect functionality.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict certain processing
• Data portability

To exercise these rights, please contact us using the details below.

7. Security

We take reasonable technical and organisational measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Children's Privacy

Our platform is intended for use by adults (18+). We do not knowingly collect personal information from children under 18. If you believe a minor has provided us with personal data, please contact us so we can remove it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify registered users of material changes by email or via a notice on the platform. Continued use of the platform after changes constitutes acceptance of the updated policy.

10. Contact

If you have any questions about this Privacy Policy, please contact us at: privacy@nannybooking.org